Arsenic AND RED LACE…

AKA….The continuing saga of eBay.

For the record, this blouse was $1,230.00 NEW. It was sold NWT (the lingo for eBay–New With Tag—we’re all about educating the consumer here….).

Okay, so we all make fashion mistakes and some are more costly than others.

That said, I’m not arm wrestling my sales woman at Saks over whether she lied when she claimed I looked “okay” in it.

Enough said.

Somehow, I don’t think pa******* aka–our heroine (or Ms. Meth as I think of her, in all the charm to which that ascribes):

a) is really a business woman

b) has a satisfying sex life

c) is really a size 38 in ANYTHING other than her imagination.

You know even I couldn’t MAKE THIS STUFF UP.

_________________________________

tra la la. I’d like to sing this to either Sheryl Crowe: ‘A change would do you good’ OR the Beatles ‘Obladi obla da.’ (and I am Desmond with the barrow in the marketplace)

“She*” writes: *jury is still out on that one, kids…..

Hi I paid $7.50 for shipping and the item shipped for $7.05 which is .45, I would like a refund. The top is very scratchy and not true to size. its very small, like an extra small. thanks T*****

From:*******

To: pa********

Subject: Re: Other: pa*******sent a message about Jolly RED Excada Lace Overlay Blouse with inset Red Camisole and Satin Cuff Belt #180*******

Sent Date: Jan-30-12 11:18:03 PST

Dear pa*******,

Hi Ms. T****,

I apologise for the scratchiness of the blouse that you bought. I don’t wear Escada and try to present the articles as they are in front of me and the camera.

I supply all measurements requested before purchase, many of our clients are familiar with the line and each collection produced, that helps a great deal.

I apologise that the postage was off by $.45. I am going to have to request that from our bookkeeper, but for the time being, I suggest that you consider that a handling charge.

If you shop with us in the future, please remind me and I will subtract it on your next purchase.

Good luck and enjoy your blouse, it was worth well more than the amount you paid for it, I’m sure you look lovely in it.

Cl*****of H*****

Reply:

You cannot charge the customer handling fees at all..its in the disclosure of Ebay, you may want to read it, lots of people are way over charging on shipping, I cannot wear the blouse, its way to scratchy, but I will figure out something but I do want my shipping of .45 back, I am running a business as well as you and every penny counts, so I expect the amount of .45 in an invoice because this is my money. You are the seller, you are responsible for handling fees, etc, not the customer. Thank you and have a pleasant afternoon yourself. I liked the way you packaged it up though, too bad I can’t wear it, but sometimes that happens. Thank you.

– pa******

Dear “T****,”

Thank you for your email. Well, not really…….

By now, You should be in possession of the cherished 46 cents of which you feel swindled.

I can only imagine how you must rankle at the grocery store or gas station—good luck at both.

I have paid you out of my pocket because frankly that half dollar seems far more dear to you in the scheme of things than it is to me.

I congratulate you, however, as it appears that you feel well versed on the ‘ebay code’—albeit ebay does modify it frequently—(shame on me)–and I have yet to check your work.

However, I hope that all your pennies are adding up nicely to a happy, cozy retirement ahead.

For my part–ON THE RECORD, and I am not speaking for H***************:

I HEARTILY suggest that you do not practice this pet philosophy of yours with “friends” and “family” (assuming that you still have EITHER) or they may find you are a bit Peevish–or–perhaps they have become accustomed to your manners (or lack thereof) and it is not an issue.

You must have very interesting debates at lunch over who ordered the iced tea refill. I’ll wait for the movie.

Good day to you.

P.S. I hope that the tissue is salvageable and that you will be able to use it again.

I, of course, wanted to add: P.P.S.–‘You’re BLOCKED’…..instead, sent her an e-check for 45cents.

and she IS.

ADDENDUM:

From: pa****
To: h*********
Subject: Re: Other: pa*** sent a message …
Sent Date: Jan-30-12 20:00:23 PST

Dear h*****,

That is not very nice of you to speak to me like that. I am not working and yes .45 cents does mean something to me. No I don’t have to justify my reasoning of why I need the money, but you don’t have to be condescending. Yes, I am counting pennies, the economy is bad and I shouldn’t be over-charged for shipping if the item shipped for a cheaper price. If you only knew how many people have taken me for shipping…and it’s my money and I can’t afford to lose money right now. Also I never said that someone swindled me out my money. I am sure it was because they went by a price on Ebay and then the shipping at the P.O was a different price, so I am sure they didn’t do this to take my money, that it was an estimated charge but they should automatically refund the difference to the customer, without the customer asking…I was only trying to get what is owed back to me, because I know that as a seller, I cannot overcharge my customers on shipping. I am a honest person and I was only asking was what is owed to me…Your comments are unjustifiable and very resentful. Yes I am precise in checking my work and you do not need to make negative comments about how I do my work. The other person that I spoke to was very nice and I am sure that a negative feedback isn’t a good thing, but when sellers leave nasty comments like you have to me, then maybe possibly in the future you should refrain from making nasty comments to your customers, if you want positive feedback…Do you honesty think with the negative comments and statements that you made to me as a person, that I would allow you to speak to me like that? Please hold your comments, because you should never speak to a customer in a negative condescending way…I am not happy about the sale…and I will never do business with your company again because of the way you treated me as a customer and I have friends that buy on Ebay and I will make them aware…Your paper is not salvageable, neither is your unprofessional attitude.

– pa****

Ms. T***,

Let me be CRYSTAL CLEAR:
I am speaking for myself and not the company that I work for–

I can only imagine how many complaint letters you must write to various restaurants, stores, companies.. About quality. About service. About Value.
Little Mary Sunshine.

I am as entitled to my opinions about petty behavior as you are about your right to be indignant and feel slighted.

And I’m sure you feel pretty good about yourself most of the time–honest and upstanding lady that you are.

As for your “friends”—
Personally, I find it hard to imagine that you have many with a what you have displayed as prickly, self righteous opinions.
–but enjoy those you imagine you have with your 45 cent refund.

and that is my 2 cents worth.

bye. C*** S***

– h********

Dear h*******,

You should not belittle me because I expect you to follow Ebay policy. I don’t care about your shrewd comments. I have never written a letter to a company, Restauarant or store. This is totally inappropiate behavior and you will not get away with this. I don’t care who you are and it shows your character in your writing. You should never speak to a customer like you have to me. Please do not reply to my email, I am sick of you judging me with your condescending nonsense. You have no clue of what you are talking about. You are entitled to your opinion, but not with customers on Ebay, that is very bad business etiquette and it makes Ebay look bad for business having a seller like you speak to a customer in such a condescending way…its horrible and you should never act like this if you have a business. What makes you treat people in such an unkind way??? Maybe you should take some business etiquette classes so you can improve on your customer skills with people that have done business with you, because I feel that I didn’t deserve to be talked to like you talked to me. You do not know me and your accusations about me are not true and I don’t appreciate being ridiculed for asking you to follow a simple policy of Ebay, its not the money here that counts, its the honesty on your part that shows no intergrity….Please with hold your comments if you can’t be a nice person. thanks but
no thanks…